In short
- The relay app and this website set only first-party cookies. Strictly necessary ones keep you signed in, record your cookie choice and remember the language, appearance and number you pick yourself.
- The one optional cookie, which remembers your time zone automatically, is set only if you accept it in the cookie banner.
- No advertising, social media or cross-site tracking cookies. The only cookies another company may set on our pages are the security cookies of Cloudflare, our CDN provider. [CONFIRM CLOUDFLARE COOKIES]
- No analytics run in your browser today. Product analytics run on our servers, without any cookie. If we ever add analytics in the browser, we'll ask for your consent first.
- You can change your choice at any time from Cookie settings, and delete or block cookies in your browser. Blocking the sign-in cookie means you can't stay signed in.
This summary helps you find your way; the full text below is what applies.
1What cookies are
A cookie is a small text file that a website stores in your browser and reads back on later visits. Browsers also offer similar storage, such as session storage, which a page can read while its tab is open. This policy covers both.
It applies to the relay web app at app.wrelay.site and to this website at wrelay.site. It complements our Privacy Policy, which explains how we handle personal data in general.
2Cookies we set
All of them are first-party cookies: relay sets them for its own addresses and never shares them with another site.
| Name | Purpose | Duration | Category |
|---|---|---|---|
__Secure-relay.session_token | Keeps you signed in. Holds a random session token that only our servers can read (HttpOnly, Secure, SameSite=Lax). | 30 days, renewed at most once a day while you use the app; deleted when you sign out | Strictly necessary |
relay_consent | Records your cookie choice: which optional categories you allowed, the version of this choice and when you made it. Set on .wrelay.site, so one choice covers this website and the app. | 183 days (about 6 months), then we ask again | Strictly necessary |
NEXT_LOCALE | Remembers the interface language you chose: English, French or Arabic. Set only when you choose one. | 1 year | Strictly necessary |
NEXT_THEME | Remembers the appearance you chose: light, dark or your system setting. Set only when you choose one. | 1 year | Strictly necessary |
inbox_number | Remembers which number the inbox shows. It holds an internal number id, or nothing when you view all numbers. Set when you choose a number. | 1 year | Strictly necessary |
NEXT_TIMEZONE | Stores your browser’s time zone so that pages built on our server show times in your local time. Set only if you accept Preferences. Without it, the app uses the zone your browser detects for the visit, and your organization’s time zone on the server, without storing anything. Withdrawing your consent deletes it. | 1 year | Preferences |
Swipe sideways to see every column.
The sign-in cookie is set on .wrelay.site, the parent domain of the app (app.wrelay.site) and our API (api.wrelay.site). Your browser sends it with each request to either, so that each request you make is recognised. It also reaches our other addresses under wrelay.site, such as this website, which don’t use it.
2.1Other browser storage
| Name | Purpose | Duration | Category |
|---|---|---|---|
relay.pending_email | The email address shown on the “Check your email” screen, kept in the tab so that it never appears in a web address. | Until you close the tab | Strictly necessary |
Swipe sideways to see every column.
2.2Cookies this website sets
This website (wrelay.site) sets relay_consent, described above, and NEXT_LOCALE only when you pick a language with its language switcher; that cookie lasts 1 year and is limited to this website, separate from the app’s. The website sets no theme cookie: its appearance follows your system setting.
3What the categories mean
- Strictly necessary
- Needed for a service you asked for: keeping you signed in, recording your cookie choice, and remembering the language, appearance and number you pick yourself. They are always on, and the law does not require your consent for them.
- Preferences
- Remember a setting automatically, without you choosing it: today only your time zone (
NEXT_TIMEZONE). Set only with your consent, which you can withdraw at any time. - Analytics
- Measure how pages are used so that we can improve them. None run in your browser today, and we'll ask for your consent before any does; see section 5.
4Third parties
- Payments run on Stripe’s own checkout and billing pages. Cookies set there belong to Stripe and follow Stripe’s cookie policy.
- Cloudflare, our CDN provider, carries all traffic to this website, the app and the API, and may set strictly necessary security cookies of its own on our addresses. [CONFIRM CLOUDFLARE COOKIES]
- The app serves its fonts from our own servers, so opening a page does not contact a font provider.
- Error reporting (Sentry, production only) sets no cookies.
- We use no advertising, social media or cross-site tracking cookies.
5Analytics
Today neither the relay app nor this website runs analytics in your browser, and neither sets an analytics cookie. Product analytics are recorded on our servers, without cookies, and carry only ids and codes, as the Privacy Policy explains.
6How to control cookies
What you can do:
- Choose which optional cookies to allow in the banner shown on your first visit: Accept all, Reject optional or Choose. Accepting and rejecting are equally easy.
- Change your choice at any time from Cookie settings: in this website’s footer, in the footer of the app’s sign-in pages, and in the app under Settings › Account & security › Cookies.
- Delete or block cookies in your browser’s settings. If you block the sign-in cookie, you can't stay signed in to relay.
- Sign out to delete the sign-in cookie on that browser. In Settings, under Signed-in sessions, choose Sign out others to end your sessions on other browsers.
- Change your language or appearance in Settings at any time; the matching cookie is updated.
You can also review and change your choice right here:
7Changes to this policy
We update this policy whenever we add, remove or change a cookie. The version number and dates at the top of the page change with each update. When a change needs a new choice from you, such as a new optional category, the banner asks you again.
8Contact us
Questions about cookies go to our privacy contact.
- Privacy contact
- support@wrelay.site
- Controller
- [COMPANY LEGAL NAME]
- Registered office
- [REGISTERED ADDRESS]